fbpx

FAQs

At SHALEEKA ID, we’re here to help you through the process of creating the world’s most original handbag that is Uniquely yours.. What can we help you with?

 

Shipping charges for US and International ? 

We are offering introductory free shipping on all first orders. When placing your second or more orders, there is a flat rate for FedEx shipments which is at $25 per item or $50 for a rush delivery. 

When will you ship my Fingerprint Collection Kit? 

FP collection Kit ships within 5-7 business days from placing your order online. For countries outside of US it could take longer.

How many days will it take to get my Fingerprint hand bag ?

For Fingerprint bags, From the time you place your order you bag will get in the process of shipping and it will be delivered within 5-7 business days. 

How long will it take to receive my ID bag? 

For ID bags, It will take seven days or less to receive your fingerprint collection kit by mail. Creation and delivery of your custom bag will be up to four weeks from the date we receive your fingerprints back in our studio. 

Let us know if you need it for a specific date or in a rush and we will do our best to accommodate you.

How will I know when the bag is ready for shipment? 

You will receive an email with a tracking number that your order is shipped.

A complimentary service – At every stage of your bag we will notify you by sharing the pictures of work in progress. At this point we will not be able augment or modify your order as per your request. These pictures are to keep you posted about the progress of your bag.

(It’s optional, If you are interested in this service please create an account with us).

How will I take my Fingerprint?

Our Fingerprint Collection kit has quick step by step guideline. It will be shipped to you as soon as we get your order. (within 5 business days).

Is each bag truly unique to individual?

Thats right. At Shaleeka.id we make sure your bag is as unique as you are. 

Utilizing your fingerprint we create textured art on canvas handbags with striking, custom one of a kind colors that are exclusive to you. No two handbags are the same. 

How do I know that my ID bag was made from my fingerprint only?

After collecting your Fingerprint, Shaleeka works in her private studio with artists’ tools and mediums and creatively working on exact placements of whorls or tented arches as they appear on your original print.Its an artistic process and hence not an exact replica of your fingerprint. Its digitally utilised and then textured on canvas. This progress is tracked with images and brief updates along the way.

How secure is it to submit my fingerprint? 

Even though you leave a copy of your fingerprints every time you touch any smooth surface, we take every precaution to ensure the privacy and security of your fingerprints. We do not share your information with any third parties, and only DNA 11’s professional staff handles all physical and digital files. We keep only a digital version of the fingerprint you selected for your artwork, and then only for six months, just in case you wish to have another copy made. All digital files are permanently deleted after six months. At your request, we will permanently delete your file at any time.We take your privacy very seriously. 

(Learn more about our privacy policy.   

Do you keep my fingerprint?

No. The Fingerprint collection card that has your original fingerprints will be returned to you in an envelope with your handbag. 

 

Can I customize the color of my handbag?

Absolutely. We have over a dozen recommended color options to choose from. You also have the ability to completely customize the color of your Identity Bag Contact Us to find out how!

 

Can I combine more than one fingerprint on a single bag?

Yes. We can create a custom configuration for you. Contact us to find out how.

What materials do you use to create the handbags?

Each bag is a masterpiece. We use high quality colors, texture mediums, certified leather  and canvas fabric designed to resist fading. Each piece is also sealed with a transparent protective shield to further prolong its life. 

Where are the bags made?

All of our products are designed & crafted in New York, US. 

What is your return policy ?

We want you to purchase your custom one of a kind handbag with the confidence of knowing that you will be 100% satisfied with your order. We at SHALEEKA ID pride ourselves on providing the best customer experience with high-quality artwork and unparalleled customer service. If for any reason you are not fully satisfied with your ID bag, we will completely refund your order. 

FAQs didn’t answer your question? Contact Us Below.

3 + 1 =